Refund policy

Every product in our shop is made to order, just for you. That means we don't hold stock, and each piece is printed and dispatched specifically for your order.

We don't accept returns or exchanges for change of mind. Because each item is custom-printed on demand, we're unable to resell returned goods. We'd encourage you to take your time before purchasing — if you have any questions about a product, get in touch before you buy and we'll be happy to help.

Faulty or damaged items

If your order arrives faulty, damaged, or not as described, we'll put it right. Simply contact us within 30 days of your order being dispatched at info@huebelongwithme.co.uk with:

Your order number

A photo clearly showing the fault or damage

A brief description of the issue

We'll review your query and, if the fault is confirmed, we'll arrange a replacement or full refund at your choice. Faults reported after 30 days of dispatch are eligible for repair or replacement in line with your statutory rights.

We do not require you to return faulty items — a photo is sufficient to process your claim.

Colour accuracy

We take colour seriously — it's what we do. Every product is calibrated against our master colour reference before production. However, all screens display colour differently, and slight variation between your screen and the physical product is normal and expected in any printed product.

We do not accept returns or offer refunds for colour differences that fall within normal print tolerances. If you believe your product has a genuine colour fault — for example, the wrong shade entirely or a visible printing defect — please contact us with a photo and we'll investigate.

Delivery failures

If a parcel is returned to us due to an incorrect address or failed delivery, we'll contact you to arrange redelivery. Please note that redelivery shipping costs will apply. We strongly recommend double-checking your delivery address at checkout.

Returns address

If for any reason a physical return is required, please contact us first at info@huebelongwithme.co.uk before sending anything back. Do not send items to our address without prior agreement, as we cannot process unsolicited returns.

Returns address (by prior agreement only): Christina Dinwoodie, Hue Belong With Me, Clyde Offices, 2nd Floor, 48 West George Street, Glasgow, G2 1BP, United Kingdom

Your statutory rights

Nothing in this policy affects your statutory rights under the Consumer Rights Act 2015.

Hue Belong With Me™ creates parody artwork inspired by pop culture. We are not affiliated with, endorsed by, or sponsored by any artist, brand, or third party. All trademarks, song titles, and references remain the property of their respective owners.